Local Utilities

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For downed or low-hanging wires please visit the emergency phone numbers.

Please call the Arlington Police Department to report a problem with a traffic light at 781-643-1212

Planning home improvements? Planting a tree? Installing a fence or deck? Whether you do it yourself or hire a professional, a safe job starts with a call to Dig Safe® at 811.

Utility Type	Company	Phone
Gas: to report a suspected gas leak. Read National Grid FAQ on gas leaks and how to report.	National Grid	1-800-233-5325
Electricity: report a power interruption or view outage information.	Eversource	1-800-592-2000
Cable Television/Phone Service: report an outage.	Xfinity (Comcast)	1-888-633-4266
	Astound (formerly RCN)	1-800-427-8626
	Verizon	1-800-837-4966
Double Poles: It can be a long process to eliminate the old pole as there are up to six different utilities with wires on any one pole and their work must be scheduled sequentially before the old pole can be removed.	Twice a year Verizon submits a Double Pole Report to the Department of Telecommunications and Cable. generally submitted May and November. To find Verizon’s Double Pole Report, enter Docket Number: 03-87 and look for Filer: Verizon on the Mass Energy and Environmental Affairs website. For convenience, view the most recent Double Pole Report If a pole is not on the list, please contact Verizon. You may also call the Town Manager's Office at 781-316-3010 to get it on the list if you see that it is missing.	1-800-837-4966
Streetlights	Town is bringing on a new service provider. For the short-term, please contact the Engineering Dept.	1-781-316-3320
Water/Sewer: report a water main break.	Arlington Water Sewer Division	781-316-3100

This page is a listing of local utilities in the Town of Arlington with physical attributes (wires, poles, lights, and pipes) and a method in which Arlington customers may contact the utility company when one of these attributes fails. The pages is not intended to provide a list of utility options.

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